Thank you for your message.
We ask you to leave a message to make sure that we send you the 2.85 mm filaments but not the 3.00 mm old ones.
We used to manufacture the 3.00 mm filament, and several months ago we changed the 3.00 mm diameter into 2.85 mm, so now in our warehouses, there are both of them together.
For most of the 2.85/3.00 mm printers, the 3.00 mm Polymaker filament works well, but it could not fit the BCN Sigma, because the tube of this printer is too tight for 3.00 mm.
So if you are using the BCN Sigma and want to buy a filament of 2.85 mm diameter, we have to make sure that we are sending the 2.85 mm filament to you.
Could you please give me your address so that would be easier for me to know which warehouse to contact to help you, if you go ahead and place an order. And it will be perfect if you could click here,
http://www.polymaker.com/my-account/ to register as a member of Polymaker so that I can make a note on your account and the warehouse would know how to deal with it when you place an order.
Looking forward to your reply.
Thank you!